Case study Example | Topics and Well Written Essays - 1250 words - 1

Case Study Example This paper analyses Sysco’s need for a Business Intelligence Software, its development with software vendor, Business Objects and the implementation and integration decisions. It also looks at the three basic license buying structures available to the company and discusses the most important decision of all which is the quantity of licenses to buy. Sysco is a highly decentralized business system with different regional operations and specialty’s which are independent from each other. All these independent business systems have some form of Business Intelligence systems which had to be replaced. Having a common Business intelligence system would mean that the different operations of the company will have to pay their part of the cost which might reduce their net profits and replace a system which was working properly. Therefore the different operations might resist implementing the new system all over the company. A Business Intelligence system would take care of Sysco’s data mining and extraction needs. It would also help in producing reports and analysis and help in data distribution. Sysco initially decided that it would use the Business Intelligence software to answer only two questions. They were ‘Which additional products would we be selling to each of our customers?’ and ‘Which of our current customers are we most likely to lose?’ The two questions that Sysco decided to address were forward looking and predictive. Answering these questions manually was very time consuming and cumbersome. Automated, quick and constant answers to these questions would be extremely helpful to Sysco as they were integral to the company’s business and would generate a rapid return on investment. By partially implementing the Business intelligence system, the company would become familiar with its scope. Business Objects recommended this approach as it utilized its main competitive advantages of adhoc querying, caching and