Monday, May 25, 2020
Business Ethics Australian And New Zealand Banking Group
Business Ethics has been increasingly discussed during the last decades among society. This study expects to introduce the theory of ethics and then evaluate these concepts on an analyses of the banking industry, specifically the Australian and New Zealand Banking Group (ANZ). The theory part explains the meaning of ethics, and why corporations should have an ethical behaviour inside and outside their working environment. It is also pointed out the factors that can influence oneââ¬â¢s ethics and the globalisation process involvement with ethics principles. The case study part focus on values and principles within the banking industry, and canalise the subject into ANZ Case. Values supported by ANZ banking company are confronted with its true reputation before the media and society. Theory Most people usually think business and ethics are two different concepts that are very hardly inter-related (Gavai, 2010). It may be explained by the fact that business is an activity which is governed, basically, by the principle of incomes and outcomes, while ethics, on the other hand, promotes good moral behaviours. That usually suggests you what one ought to do and what is ââ¬Å"rightâ⬠or ââ¬Å"wrongâ⬠. This impression is not, however, what we can see in reality. Business activities integrate society and, as part of it, simple rules of human society, such as ethics and responsibilities are involved. Getting deeper on the concept, ethics can be seen as a manner to control peopleââ¬â¢s actions, toShow MoreRelatedCustomer Satisfaction And Service Delivery Essay1161 Words à |à 5 Pages 1) Customers The financial markets cover a wide range of different functions, products and serve a wide range of different clients and customers. 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